Contact us

If you are having trouble with registration or logging in please refer to our FAQ section.

By phone:

Tel: 0300 303 6160

By post:

South Yorkshire Pensions Authority
Oakwell House,
2 Beevor Court,
Pontefract Road,
Barnsley,
S71 1HG

Pensions Information Service

Appointments can be made online

Office opening hours :

Our Customer Services help line opening hours:
Monday - Thursday 9.30am - 4.30pm
Friday 9.30am - 4.30pm

Messages

Once you login to your account if you have a question about your pension please refer to ‘My Messages’ section of the portal as this is the easiest and most secure way to ask a question. ‘My Messages' button can be found at the top of the portal page once you have logged in.

Further Help

Further help is available in the form of our online demos.
If you are still having problems logging in or require any technical assistance please use our General enquiry form. If you are able to login please use the 'My Messages' option on the site, as this is the most secure way of contacting us.

Feedback

We would love to hear your thoughts, concerns or problems so we can improve our service by completing our feedback form